Searchable docs + tutorials.
Setup guides, integrations, troubleshooting — everything you need to get the most out of OmniMark Pro.
Exporting data and deleting your workspace
How to export your data and permanently delete your workspace.
Two-factor sign-in
Protect your account with a code from an authenticator app.
Managing ad campaigns on Google, Meta, LinkedIn and TikTok
See, pause, resume and re-budget your campaigns on every network from one screen — with your own ad accounts.
The weekly growth report email
One email a week: this week against last, what needs attention and what to do next.
The Money dashboard
See which channels and campaigns bring in revenue, next to what they cost.
Taking payments
Invoices, payment links, text-to-pay and subscriptions — paid into your own account.
AI Agents
Give an agent a task in plain words — it works in your CRM, inbox and calendar, with approvals.
Speed to Lead
Reply to every new lead within a minute — forms, missed calls, DMs and WhatsApp.
Setting up the AI Employee
An assistant that answers DMs, WhatsApp, SMS, website chat and calls — safely.
OmniMark on your phone
Install OmniMark on your phone for the inbox, contacts, calls, alerts and AI Employee approvals — with push notifications.
Industry starter packs and snapshots
Start with a ready-made setup for your kind of business, or reuse your own setup in other workspaces.
Booking pages
Let people book meetings with you or your team, in their own time zone.
Connecting Gmail or Outlook
Sync emails and meetings with your contacts, and send replies from your own mailbox.
Contact memory: what every agent knows
One shared memory per contact, used by the AI employee, agents, the command bar and connected AI assistants.
Sell in WhatsApp: catalog, carts and payment links
Show products in WhatsApp, turn carts into orders and get paid by card, UPI or Pix with a “Pay now” button.
Do it with AI — the command bar
Type what you want done; see exactly who gets what before anything happens; undo for 24 hours.
Content agent — drafts from your CRM, approved before use
Get content ideas from what customers actually tell you, then one brief becomes social posts, an email and a blog article in your brand voice.
Helpdesk response-time targets (SLA)
Set first-reply and resolution targets per priority, add policies for VIP customers or channels, skip holidays, pause while waiting on the customer, and get warned before targets are missed.
Live chat on your website
Add a chat bubble to your site, answer from the agent inbox (or let AI answer first), take messages by email when you're away, and see ratings and reply times.
Knowledge base and help center
Write help articles, publish a help center where customers get AI answers from them, and see which questions still turn into tickets.